Billingtons Vauxhall are pleased to announce that from the 1st June our service workshop and parts department have reopened, but with greatly reduced staffing levels.
You can contact us by phone on 01525 713223 or CLICK HERE to make an online service or MOT booking, however, until further notice, we are unable to offer a 'While You Wait' or 'Walk In' service.
We are all experiencing social distancing, hand sanitiser and other safety measures in many areas of life and we are very aware that our site also needs to be a safe environment, giving confidence to both our teams and visiting customers. So, in line with government guidelines we have introduced strict social distancing measures and will be adopting a 'One In, One Out' policy and ask you to please respect other people’s personal space. Apologies if this means you have to queue and things take a little longer than usual.
We will have robust hygiene and distancing measures in place to protect both you and our staff. Signage around the dealership will show where you need to stand or wait and our staff will be the now ‘normal’ 2m away and on hand to help and direct you. Please do not be offended if you see perspex screens, or employees wearing gloves or masks, which have been supplied to protect both our teams and customers.
Whilst we are reopening for all customers, we will be prioritising key and essential workers vehicles, plus those customers who had contacted us whilst we were closed regarding work needed on their vehicles so leadtimes may be longer than normal.
We will also start contacting customers whose vehicles are due a service or MOT, but also please feel free to contact the sites if you have any concerns or problems with your vehicle.